Conversational AI — Ready for Production
Smart Chatbots for Support, Sales & Automation
CloudAutomation Chatbot platform gives you NLU, dialog orchestration, multi-channel delivery (web, WhatsApp, SMS, voice) and analytics — all as a SaaS.
- Pre-built templates for FAQs & e-commerce
- Integrates with CRMs, ERPs & ticket systems
What our Chatbot SaaS includes
From rule-based assistants to AI-powered conversational flows — deploy bots that understand users and take action.
NLU & Intent Recognition
Intent classification, entity extraction, multilingual support and custom domain models.
Dialog Orchestration
Visual flow builder, context management, slot filling and fallback handling for robust conversations.
Multi-channel Delivery
Deploy to website chat, WhatsApp, Telegram, SMS, and voice channels (IVR/telephony) with single configuration.
Integrations & Actions
Connect to CRM, ERP, ticketing systems and call APIs to create orders, raise tickets or fetch customer data.
Analytics & Reporting
Conversation transcripts, funnel reports, NPS surveys, and escalation metrics to improve bot performance.
Security & Governance
RBAC, chat transcripts retention controls, data encryption and enterprise compliance features.
Common Use Cases
- Customer Support: auto-resolve FAQs, triage tickets, and handoff to agents.
- Lead Qualification: capture leads, qualify with scripted flows, push to CRM.
- Order Tracking: fetch order status, cancellations, returns via secure APIs.
- Booking & Scheduling: appointment booking with calendar sync and reminders.
- Voice Assistants: IVR automation and voice-first experiences for callers.
Ready to automate conversations and reduce agent load?
Start a free trial, request a demo or ask for a custom pilot — we'll help you design workflows and integrate with your stack.