Feedback & Insights — Fast and Actionable
Build Surveys, Run NPS & Collect Customer Feedback — All in One SaaS
CloudAutomation Survey helps you design beautiful surveys, distribute them across channels (email, web, SMS, WhatsApp), and turn responses into dashboards and alerts — no-code and developer-friendly.
- No-code survey builder & templates
- NPS, CSAT, CES and custom metrics
- Real-time dashboards & alerts
Powerful features for every feedback program
Templates, multi-channel distribution, branching logic and analytics to help you act on feedback quickly.
No-code Survey Builder
Drag-and-drop question types, branching logic, response validations and theming.
Multi-channel Delivery
Send surveys via email, SMS, WhatsApp, embed on web or use shareable links and QR codes.
NPS, CSAT & CES
Built-in templates for NPS, CSAT and CES with automated follow-ups based on scores.
Advanced Logic
Conditional branching, skip logic, piping and variable injection for personalized surveys.
Real-time Analytics
Dashboards, response segmentation, free-text sentiment analysis and exportable reports.
Integrations & Webhooks
Send responses to your CRM, ticketing system or analytics pipeline via native integrations or webhooks.
Common use cases
- Customer satisfaction (CSAT) and Net Promoter Score (NPS)
- Product feedback and feature requests
- Market research and lead qualification
- Employee engagement and pulse surveys
- Post-support & transaction feedback
Start collecting feedback that actually leads to action
Start a trial or schedule a demo — we’ll help you design the right survey flows and dashboards.