Terms & Conditions

These Terms of Service (“Terms”, “Agreement”) govern your access to and use of CloudAutomation’s products, services, and websites (“Services”). By using our Services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using CloudAutomation Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using our Services on behalf of a business or entity, you represent that you have authority to bind that entity to these Terms.

2. Description of Services

CloudAutomation provides cloud-based software-as-a-service (SaaS) products, including CRM, ERP, HRMS, Marketing, Analytics, and other enterprise tools. The Services are delivered via the web and mobile applications and are subject to these Terms and our Privacy Policy.

3. Account Registration & Access

• To use the Services, you must register and provide accurate, complete information.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify CloudAutomation immediately of any unauthorized access or security breach.

4. Subscriptions & Payments

CloudAutomation Services are offered on a subscription basis. Fees are billed monthly or annually in advance, unless otherwise specified. You agree to provide accurate billing information and authorize CloudAutomation to charge your payment method for subscription fees.

All fees are non-refundable except as required by law or explicitly stated otherwise. Subscription plans may automatically renew unless canceled prior to renewal.

5. Acceptable Use

You agree not to misuse the Services or assist others in doing so. Prohibited actions include:

• Violating any applicable laws or regulations;
• Attempting to gain unauthorized access to systems or networks;
• Uploading or distributing malware, spam, or harmful content;
• Reverse-engineering, copying, or reselling our software without authorization.

6. Data & Privacy

Your use of CloudAutomation Services is also governed by our Privacy Policy. We collect and process limited user data to provide and improve the Services. You retain ownership of your data; CloudAutomation acts as a data processor under applicable privacy laws.

7. Intellectual Property

All rights, title, and interest in and to the Services, including trademarks, logos, code, and documentation, are owned by CloudAutomation or its licensors. These Terms do not grant you any ownership rights to our intellectual property.

8. Third-Party Integrations

The Services may include integrations with third-party platforms (e.g., Google, Microsoft, Facebook, payment gateways). Use of such integrations is subject to their respective terms and policies. We are not responsible for any third-party actions or data handling.

9. Limitation of Liability

To the maximum extent permitted by law, CloudAutomation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill arising from your use of or inability to use the Services.

10. Termination

CloudAutomation may suspend or terminate your access to the Services for violation of these Terms or for any activity that may cause harm to CloudAutomation, its customers, or partners. You may terminate your subscription at any time through your account settings.

11. Governing Law & Jurisdiction

These Terms are governed by and construed under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

12. Updates to Terms

CloudAutomation reserves the right to modify these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of our Services after such updates constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions regarding these Terms, please contact us at:

• Email: legal@cloudautomation.io
• Address: CloudAutomation Technologies Pvt. Ltd., Pune, Maharashtra, India

Last Updated: October 2025